Products
Industries
CapabilitiesAbout usResourcesContact
Request a quote
CapabilitiesAbout usResourcesContactRequest a quote
Ordering

Golden samples: record what the reference actually approves

A golden sample protects an order only when its record says which characteristics it approves: colour, dimensions, chip and finish, each with a tolerance.

November 3, 2026
/
9
min read
One blank white plastic card lying flat on a pale grey surface beside a small blank white label, with three identical blank white cards standing on their edge behind it showing the thickness of the card body

A reference sample is useful only when everyone knows which characteristics it controls.

A golden sample is the card both sides agree to compare against: one physical unit, produced at a known moment, held by the buyer and by the supplier, pulled out of its sleeve when a later batch looks wrong. It settles arguments quickly, and it settles the wrong ones just as quickly, because a card on a desk looks like proof of everything and proves very little until somebody writes down what it was approved for.

The fix is a scope, and a scope is a document, not a card. The Kaway reference sample record is the single page that travels with every golden sample: the job and revision it belongs to, the characteristics it approves, the characteristics it explicitly does not approve, the measured values with the method behind each one, the named approvers on each side with the date, and the location of the two matched copies. The card is the exhibit. The record is the approval.

One approved reference and the three scopes it can carryOn the left, one card marked as the approved reference with its job and revision number. Three arrows lead to three scope boxes: appearance, construction and functionality. Each box lists what that scope approves and what it leaves open, and a line underneath states that the record names which of the three this reference carries, and names the exclusions in the same sentence.THE REFERENCE IS ONE OBJECT. THE APPROVAL IS A LIST.APPROVEDREFERENCEjob 4471 / rev BAPPEARANCEapprovesprint colour, registration,finish, edge qualityleaves open: chip, encodingCONSTRUCTIONapprovessubstrate, core, overlay,total thickness, punchingleaves open: colour, read rangeFUNCTIONALITYapproveschip reference, encoding,read on a named readerleaves open: colour, finishTHE RECORD STATES WHICH OF THE THREE THIS REFERENCE CARRIES,AND NAMES THE EXCLUSIONS IN THE SAME SENTENCE.
Swipe the diagram sideways to see all of it
A reference sample can carry appearance, construction or functionality, or any combination of the three. The approval record is what says which, and what it leaves open.

01. A golden sample approves named characteristics, not a whole card

A golden sample approves named characteristics, not a whole card. Most of what goes wrong with reference samples follows from treating one object as a blanket yes.

An ID-1 card to ISO/IEC 7810 carries dozens of separately specifiable characteristics: substrate and core material, overall thickness around a 0.76 mm nominal, surface finish, print colour against an agreed target, front-to-back registration, edge and corner quality at a corner radius of about 3 mm, chip reference, antenna geometry, encoding, and read behaviour on a particular reader. One physical unit demonstrates a few of those well, a few badly, and several not at all.

A matte-laminated card proves what matte lamination looks and feels like on that core. It says nothing about whether MIFARE DESFire EV3 keys were loaded correctly, because key loading leaves no visible trace. The question to ask of a sample is not whether it is good, but which characteristics this unit can actually settle.

02. Write the scope in three parts before the sample ships

Write the scope in three parts before the sample ships, not after it is disputed: appearance, construction, functionality. A reference can carry one of the three, two of them or all three, and the record names which.

Appearance

Appearance covers print colour against the agreed target, front-to-back registration, the surface finish by name, edge and corner quality, and any feature a buyer judges by eye such as a signature panel or a foil block. It is the scope most references are actually approved for, and the one least often written down.

Construction

Construction covers the substrate, the core material, the overlay, the layer count, the total thickness and the punching. It matters later because construction is what changes silently when a line is rebalanced or a material is substituted.

Functionality

Functionality covers the chip reference, the encoding applied and the read behaviour on a named reader at a named distance. It needs a production-representative sample: a card built the way the order will be built, with the real inlay and the real chip. A display body with no electronics cannot carry this scope, however convincing it looks. Card sample types covers which sample each scope requires.

03. Two matched copies, one record

Two matched copies, one record. Both sides hold a unit from the same production moment at the same revision, and both copies point at a single approval document.

A single copy makes its holder the arbitrator. If only the supplier retains a reference, every comparison is the supplier's comparison. If only the buyer holds one, the plant is being asked to hit a target it cannot see. The retained counterpart is cheap, and the part most often skipped.

Storage is part of the control. Each copy goes in a sleeve, out of daylight, away from heat, with the record number written on the sleeve and not on the card. A reference with a felt-tip date across the reverse has stopped being a reference for finish.

Two matched copies of the reference pointing at one approval recordA buyer copy on the left and a supplier retained copy on the right, both from the same production moment, each linked to one approval record in the centre holding the revision, the approved characteristics, the exclusions and the measured values. Below, three drift factors act on both cards over time: daylight, handling and heat. A closing line states that the measured values in the record outlive both cards.SAME PRODUCTION MOMENT, SAME REVISION, TWO HOLDERSBUYER COPYsleeved, dated, recordnumber on the sleeveSUPPLIER COPYretained counterpart,same sleeve and numberONE APPROVAL RECORDrevision B, approved 2026-04-18scope: appearance and constructionexcluded: encoding, read rangemeasured: 0.76 mm nominal, matte overlayWHAT HAPPENS TO THE TWO CARDS AND NOT TO THE RECORDDAYLIGHTwhite cores go cream, inks shiftHANDLINGmatte surfaces burnish to satinHEATbow and edge lift in a warm storeAFTER 18 TO 24 MONTHS THE CARDS NO LONGER REPRESENT WHAT WAS APPROVED.THE MEASURED VALUES IN THE RECORD STILL DO.
Swipe the diagram sideways to see all of it
Two matched copies and one record. The cards drift with light, handling and heat, which is why the measured values are written down rather than left inside the plastic.

04. The measurements live in the record, because the card drifts

The measurements live in the record, because the card drifts. Any physical reference changes while it sits in a drawer, and nothing about the approval changes with it.

PVC yellows under ultraviolet light and white cores go cream. Matte overlays burnish to satin wherever a thumb has held them. Inks shift, and a warm store adds bow and edge lift. After 18 to 24 months a reference card no longer represents what was approved, while looking as authoritative as the day it was signed.

So the record carries numbers rather than impressions: thickness in millimetres at named points, the colour as the agreed target with its tolerance, the finish as a named lamination rather than as the word matte, and the method behind each measurement. ISO/IEC 10373-1 gives those methods names, which turns an acceptance clause into something two parties can repeat. Photographs belong in the record as identifiers and nothing more: one fixes which card and revision this is, and preserves neither colour nor surface feel. Card quality plans covers how a requirement is tied to the test that proves it.

05. Lot acceptance runs on a sampling plan, not on the reference

Lot acceptance runs on a sampling plan, not on the reference. These are two separate gates answering two different questions.

Comparing one new card against the approved reference is a match check on one unit, inside the scope the record states. Deciding whether a delivered lot of 20,000 cards can be accepted is a sampling decision: it needs a plan, an inspection level and an acceptance quality limit agreed before the lot exists. ISO 2859-1 supplies those, and it is what an inspection clause should point at.

The match check and the lot acceptance decision are two separate gatesTwo independent gates side by side. Left, a match check: one production card compared against the approved reference within its stated scope, giving matches or does not match, and no statement about the lot. Right, a lot acceptance decision: a delivered lot inspected against a sampling plan with an inspection level and an acceptance quality limit, giving accept or reject, and no statement about one card. A bar underneath states that neither gate answers the other gate's question.GATE 1: MATCH CHECKQUESTIONDoes this card match the reference,inside the scope the record states?one productioncardapprovedreference, rev BANSWER: matches / does not matchGATE 2: LOT ACCEPTANCEQUESTIONCan this delivered lot be acceptedon the agreed inspection terms?lot of 20,000cardssampling plan,level and AQLANSWER: accept / rejectNEITHER GATE ANSWERS THE OTHER GATE'S QUESTION.A lot rejected on one bowed card, or accepted on one card picked at random, is a lot nobody inspected.
Swipe the diagram sideways to see all of it
Two gates that get confused with each other. The reference settles whether one card matches. A sampling plan with an inspection level and an acceptance quality limit settles whether a lot can be accepted.

The useful sentence in a purchase order names both gates: the reference and its revision for the match check, and the plan with its level and limit for the acceptance decision. Specifying a card order covers where each of those sits in the order documents.

06. A changed requirement means a new reference, not an annotated old one

A changed requirement means a new reference, not an annotated old one. When a requirement moves, issue a new matched pair at a new revision and close the previous one.

Annotating is how a reference ends up approving a combination nobody ever produced. A note saying the thickness is now 0.84 mm leaves a 0.76 mm card in two sleeves as the approved object, and six months later somebody compares against the card rather than the note. The card wins that argument, because it is physical.

The rule that holds up: a new reference gets a new revision number and a new matched pair, and the record states which parts of the previous approval remain valid and which are superseded. The old pair is marked superseded and kept rather than destroyed, because a dispute about a batch shipped last year has to be settled against the reference that applied then.

Changes that should trigger a new reference rather than a note: substrate or core material, thickness, chip or inlay including a revision inside the same chip family, lamination or finish, print process, and a move to a different line or plant. Reordering without batch drift covers the variables that move between batch one and batch two even when nothing was formally changed.

07. Buyer checklist

Before approval

  • Reference identity. Job number, revision, approval date and a serial on the sleeve.
  • Approved characteristics. The named list, grouped as appearance, construction and functionality.
  • Explicit exclusions. What this reference does not approve, written in the same place as what it does.
  • Measured values and methods. Thickness at named points, the colour target with its tolerance, the finish by name, and the method behind each figure.
  • Retained counterpart. Who holds the second copy, where, and in what storage.
  • Named approvers. One person on each side, by name and date, not a department.
  • Revision rule. What triggers a new reference, and what happens to the old pair.
  • Disagreement procedure. What happens when the two copies stop matching each other, which is a question about the references rather than about the lot.

08. Worked example

Illustrative scenario, not a Kaway case study. A buyer specifies 20,000 access cards and approves a colour reference early, because the brand team needs to sign off the print. The sample is made on a plain PVC body with no inlay, the fastest way to get an accurate colour on the real substrate.

The record is written to match that reality. Scope: appearance only, covering print colour against the agreed target, registration and a matte overlay. Excluded, in the same paragraph: construction, chip reference, encoding and read behaviour. Measured values: the colour target with its tolerance, and the overlay by name. Two copies, one in the buyer's quality file and one retained at the plant, both sleeved with the record number. A second sample follows for the functional scope, production-representative with the real inlay and chip, encoded as the order will be encoded and tested on the reader model that will be installed. Its scope excludes colour.

Six weeks later a delivery looks slightly warm against the colour reference, and three things are already settled. The comparison is legitimate, because colour is inside the scope. It is a match check on the cards compared, not a verdict on 20,000 units, so the agreed sampling plan decides acceptance. And the chip questions in the same email get answered from the second record, not from a colour sample never scoped to answer them.

09. Technical references

  • ISO/IEC 7810 specifies the physical characteristics of identification cards, which is the list a reference sample can only ever approve part of: iso.org/standard/70483.html.
  • ISO 2859-1 sets out sampling schemes indexed by acceptance quality limit for lot-by-lot inspection, the framework behind the lot acceptance gate a reference sample cannot replace: iso.org/standard/85464.html.

10. Where Kaway fits

Kaway manufactures in its own plant in Dongguan, China, so the reference sample, the line it came off and the retained counterpart sit in one place rather than in three. Cards have been manufactured at the Dongguan plant since 2007, in a 1,300 m² production plant with 87 people.

A sample in your material and chip goes out before any order, which is the object a reference record is written against. Encoding is done at the plant, so a production-representative sample for a functional scope is built with the real chip and the real encoding. Every chip is read-tested individually before shipping, 100 per cent and not sampling, which is a check on the delivered cards and separate from any reference comparison.

Minimum order is 500 units. Standard production is 13 calendar days, 8 calendar days on express and 12 calendar days for wooden cards. Quote requests are answered the same working day. The card supplier qualification record covers the wider approval a reference sample sits inside, and the PVC and recycled PVC range lists the constructions a reference is issued for.

Discuss the specification and acceptance evidence needed for your card project with Kaway Group.

11. Frequently asked questions

Can a reference sample approve colour but not encoding?

Yes, and that is the normal case. State the approval scope explicitly, exclude encoding in the same record, and use a separate production-representative sample with the real chip for the functional test.

How long is a golden sample valid?

As long as its revision applies, with one caveat: the card degrades. Treat the measured values in the record as the durable approval and the card as a convenience, and expect a reference older than about two years to have drifted in colour and finish.

What if the buyer copy and the supplier copy disagree?

Stop and investigate the references before judging the lot. Check both revisions, both approval dates and how each copy was stored. A disagreement between two copies of one reference is evidence about the references, and using either to reject a lot before that is resolved just moves the error downstream.

Is a golden sample enough to accept a delivery?

No. It answers whether a card matches, within its stated scope. Accepting a delivered lot needs a sampling plan with an inspection level and an acceptance quality limit, agreed before the lot is produced.

About this guide

Published by Kaway Group. The date on this page shows when this guide was last updated. If anything here is out of date, or contradicts what your integrator tells you, tell us and we will correct it.

Start with a sample.

Ask for a free sample in your material and chip.