FAQ
1. How can I place and order?
After price is agreed, you will send the design of your product by email so our designers can prepare the art work for your approval.
2. There is extra cost for the Artwork?
No, we don't charge any extra cost after price is agreed.
3. I would like to order cards, what types of files are accepted?
To get a better result of printing we always recommend our clients to send the files with resolution not below of 300dpi, in any of the below formats :
Corel Draw (.cdr)
Adobe Illustrator (.ai)
Adobe Photoshop (.psd)
Adobe Acrobat Document (*.pdf)
4. What is your production time?
It will depends in the quantity and urgency of the client, we always like to help our clients case by case so they can have a quick and efficient response.
In average the production time will be around 7/9 days after approval of the art work.
5. How you will ship my goods?
Depending of the order, we can use Express Couriers as (DHL, TNT, Fedex) or we can ship by AIR CARGO, or SEA.
6. What methods of payment do you accept?
PayPal, Telegraphic Transfer, Wester Union.
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